Dora for NHS Customers
Dora automates high-volume, routine clinical conversations—freeing your teams to focus on patients who need them most while delivering proven cost savings across elective care pathways.
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22
NHS trusts & ISPs live
190,000+
patients listed
3–5x
typical return on investment
70%
reduction in face-to-face follow-ups
How Dora delivers value
Cut follow-ups by 70%
Only patients with symptoms indicating potential complications are returned to trusts for clinical review.
Cost Savings
A multi-center, mixed-methods study undertaken by the University of Portsmouth found cost benefits through moving from a face to face delivered post op service to using Dora.
Frees up capacity
Clinician-delivered clinics replaced with automated consultations, facilitating staff redeployment.
“We started using Dora for post-operative follow-up three years ago and have been able to reduce our nurse-led telephone follow-up clinics from ten sessions a week to just one or two, and repurpose our experienced nurses into glaucoma and macular clinics where their expertise is most needed. For pre-assessment, we've also been able to add extra patients into our clinics.”
“We started using Dora for post-operative follow-up three years ago and have been able to reduce our nurse-led telephone follow-up clinics from ten sessions a week to just one or two, and repurpose our experienced nurses into glaucoma and macular clinics where their expertise is most needed. For pre-assessment, we've also been able to add extra patients into our clinics.”
Freeing 1,150+ hours back for clinical care
In one year Dora has
- Scheduled 14,594 patient calls, with an over 80% completion rate
- Completed 3,173 patient pathways
- Saved 46 theatre hours by early cancellation alerts
- Redeployed nurses to other clinical activities