Publications
Working with leading healthcare and academic partners, we publish peer-reviewed evidence on the safety, efficacy and impact of Dora in real-world clinical care.
Conversation DesignHeaLingEmpathy as interactional accomplishment in clinical interactions with a conversational agentSpencer Hazel, Adam Brandt, Yajie Vera He, Ernest Lim, Jared Joselowitz, Zachary Ellis; HeaLing (2026)
Conversation DesignDiscourse & CommunicationEducating Dora: Teaching a conversational agent to talkAdam Brandt, Spencer Hazel, Rory McKinnon, Kleopatra Sideridou, Joe Tindale, Nikoletta Ventoura; Discourse & Communication (2024)
Conversation DesignConversational User Interfaces (CUI)From Writing Dialogue to Designing Conversation: Considering the potential of Conversation Analysis for Voice User InterfacesAdam Brandt, Spencer Hazel, Rory Mckinnon, Kleopatra Sideridou, Joe Tindale, Nikoletta Ventoura, Aisling Higham; Conversational User Interfaces (CUI) (2023)
Conversation DesignNeural Information Processing SystemsA Simple Phoneme-based Error Simulator for ASR Error CorrectionMohita Chowdhury, Oliver Gardiner, Yishu Miao; Neural Information Processing Systems (2022)
Conversation DesignEyeUser-acceptability of an automated telephone call for post-operative follow-up after uncomplicated cataract surgerySarah Khavandi, Ernest Lim, Aisling Higham, Nick de Pennington, Mandeep Bindra, Sarah Maling, Mike Adams, Guy Mole; Eye (2022)
Conversation DesignJournal of Medical Internet ResearchThe Effectiveness of Artificial Intelligence Conversational Agents in Health Care: Systematic ReviewMadison Milne-Ives, Caroline de Cock, Ernest Lim, Melissa Harper Shehadeh, Nick de Pennington, Guy Mole, Eduardo Normando, Edward Meinert; Journal of Medical Internet Research (2020)