A clinician wearing an NHS lanyard working at a laptop

Transform your entire cataract pathway

Dora is a regulated clinical AI agent delivering care by automating routine clinical interactions, making care more convenient, reliable and consistent for patients.

Get in touch
  • Buckinghamshire Healthcare NHS Trust
  • Chelsea and Westminster Hospital NHS Foundation Trust
  • Frimley Health NHS Foundation Trust
  • Hampshire Hospitals NHS Foundation Trust
  • Maidstone and Tunbridge Wells NHS Trust
  • Milton Keynes University Hospital NHS Foundation Trust
  • Moorfields Eye Hospital NHS Foundation Trust
  • Oxford University Hospitals NHS Foundation Trust
  • Portsmouth Hospitals University NHS Trust
  • Queen Victoria Hospital NHS Foundation Trust
  • Royal Berkshire NHS Foundation Trust
  • Royal Devon University Healthcare NHS Foundation Trust
  • Royal Surrey NHS Foundation Trust
  • St George's University Hospitals NHS Foundation Trust
  • University Hospitals Bristol and Weston NHS Foundation Trust
  • University Hospitals of Leicester NHS Trust
  • University Hospitals Plymouth NHS Trust
  • University Hospital Southampton NHS Foundation Trust

How Dora manages the cataract pathway

  1. Dora automates
    Pre Assessment
    Eligibility checkMRN 12345678 · 1 Jan

    Dora calls the patient, explains the surgery, and checks they are a good fit for a high volume, low complexity pathway.

    Patients are assessed in days, and only suitable cases move forward.

  2. Dora automates
    SPoA Choice
    Choose a providerMRN 12345678 · 1 Jan

    Dora works out which providers suit the patient and offers a fair choice by wait time and location, live on the call.

    Every patient gets a genuine, informed choice, and you can see how activity flows across your pathway.

  3. Dora automates
    Pre-op Reminder
    Surgery reminderMRN 12345678 · 1 Jan

    Before surgery, Dora captures the baseline questionnaire and confirms the patient can still attend.

    Slots from patients who can no longer attend are freed up and reallocated, so theatre time is not wasted.

  4. Your provider
    Cataract Surgery
    Ready for theatreMRN 12345678 · 1 Jan
    • Pre-assessment complete
    • Baseline measures recorded
    • Attendance confirmed
    Cleared for surgery

    Every patient arrives prepared, screened and ready, so your provider's theatre lists run on time and few cases fall through.

  5. Dora automates
    Post-op Triage
    Recovery checkMRN 12345678 · 1 Jan

    After surgery, Dora checks for problems, answers common recovery questions, and escalates anyone who needs a clinician.

    Concerns are caught early, and most patients are safely discharged without a clinic visit.

  6. Dora automates
    Visual Results
    Visual outcomeMRN 12345678 · 1 Jan

    Dora sends a link for patients to upload their prescription, capturing visual acuity and refraction.

    Outcomes are recorded automatically, with no extra admin for your team.

  7. Dora automates
    Patient-reported Outcomes
    Pathway outcomesMRN 12345678 · 1 Jan

    At three months, Dora collects the final outcome questionnaire and the patient's feedback on the pathway.

    You get outcome and experience data across the whole pathway, feeding a live dashboard.

23+

NHS Trusts & ISPs in active deployment

200K+

Patient conversations completed

35to10

Weeks of RTT wait cut in HIoW

£200to£50

Average per pathway cost savings

What you get with Dora

Hit your waiting-time targets

  • Waits cut from 35 to under 10 weeks in Hampshire & Isle of Wight.
  • Referrals processed within 5 working days.
  • Every patient gets a genuine choice of provider by location and wait time.
Waiting times
Average wait
9 wks
Longest wait
16 wks
Within 18-week target96%

See and steer your whole pathway

  • Over 80% of patients are safely discharged through Dora.
  • Trusts gain 15 minutes of clinical time per patient.
  • Every referral is verified at source, so you pay only for the care that happens.
Pathway overview
Referrals this month
1,284
Safely discharged
80%
Cost per pathway
£418
Provider mixNHS 62% · ISP 38%

Go live in ~12 weeks

  • We run a proven process through the information-governance and IT steps that stall others.
  • Live across 23+ NHS trusts and independent providers.
  • Aligns with GIRFT and NHS England best practice.
Implementation plan
  1. Scope & discoveryWeeks 1–3
  2. Readiness & IGWeeks 4–8
  3. Go liveWeek 12
Progress to go-liveWeek 6 of 12

Save up to £350 per patient

Cost of the current cataract pathway compared with the Dora pathway
Pathway componentCurrentDora
Primary care
pre-cataract triage (SPoA)
£70Included
Pre-operative history
& screening
£150Included
Post-operative follow-up
(3 to 4 weeks)
£65 to £80Included
Appointment remindersAdditional costIncluded
PROMs & PREMs collectionAdditional costIncluded
Primary care follow-up
model costs
£45Included
Reduced DNAs
(did‑not‑attends)
£120+ per episodeReduced via automation
Total per patient£130 to £400+£50
UKCA markedMHRA Class I deviceCQC registered

A medical device, safe to go live

Built alongside clinicians, Dora is a validated medical device. We have delivered over 200,000 calls and tested it across thousands of simulated conversations. We stress-test every behaviour that affects patient safety. Explore our safety approach.